Frequently Asked Questions
Find answers to common questions about our products and orders
Are Trixie Cosmetics products cruelty-free?
Yes, all our products are 100% cruelty-free. We do not test on animals at any stage of production.
Are your products vegan?
Most of our products are vegan. Please check the specific product description for the full ingredient list and vegan certification.
Can I change or cancel my order after it's been placed?
Once an order is placed, it is processed immediately. Please contact support within 30 minutes of purchase for any modification requests.
Do you restock sold-out items?
We frequently restock our core collection. Sign up for email notifications on the product page to be alerted when an item is back in stock.
Is your packaging recyclable?
We strive to use sustainable materials. Our shipping boxes and most primary components are designed for easy recycling.
Where can I find a full list of ingredients?
A full list of ingredients is available on each individual product page under the 'Ingredients' tab.